Yes, participants will receive compensation for their time and effort. Up to $325-$475 may be provided, and the funds will be available after completing tasks throughout the study. For additional details please refer to the informed consent document.

You can contact Elligo to learn more about the different payment options.  They can be reached by phone at 512-961-5495 or via email at ELLNAT0001@elligodirect.com.

You can contact the Mural Health payment support team to update your contact information for compensation payments. They can be reached by phone at 484-245-2629, 855-648-8856, or via email at support@muralhealth.com.

Payments following blood collection visits and completion of the colonoscopy questionnaire will be received 5-7 business days after visit completion. Payment for receipt of colonoscopy records will take additional time. About 10 days following the colonoscopy, your records will be requested using the physician's contact information you provided. The provider’s office has up to 30 days to reply to the request for records. If records are not received after 30 days for any reason, the study team may contact you to confirm the information you provided was correct or to request your assistance in obtaining the colonoscopy and pathology (if applicable) reports. Colonoscopy records payments will be issued 5-7 business days following Elligo’s receipt of your records from your provider's office.
Please notify the study team right away if there are any changes to your physician’s name, facility, address, or the date of your colonoscopy. Not reporting changes promptly may result in payment delays.If the expected payment timeframe noted above has passed and you still have not received a welcome email from Mural Health, please contact the Elligo support team at ELLNAT0001@elligodirect.com. Please allow a minimum of 3 business days for a response.
‍

Yes, you do not need to adjust the schedule of your medications.

No, you can eat normally. We recommend that you have a meal about 1-2 hours prior to your blood draw and stay well-hydrated on the day of your appointment.

A mobile phlebotomist (blood draw professional) from Portamedic will perform your study related blood draw at your home or a location that is convenient for you.

Once your blood draw is scheduled, a blood collection kit will be shipped to your home address, which will be opened and used by the phlebotomist. It includes 9 blood collection tubes.

Your kit should arrive within 24-48 hours of shipment.

Please call Portamedic at (516) 822-6230 EXT: 695 to check on the status of your blood draw kit.

You will not receive tracking information on the blood kit shipment.

No, you do not need to sign for the blood draw kit.

When the kit arrives, please keep it in a safe place until your appointment. It does not require refrigeration or any other specific methods for storage. However, you should keep the kit in a cool, dry place, and keep the kit away from pets or children to avoid damaging the contents.

If you need to cancel or reschedule your blood draw, you will need to contact Portamedic directly at: (516) 822-6230 EXT: 695.

If your kit arrives damaged, we will need to send another one prior to the appointment. You can request a new one by contacting Portamedic directly at: (516) 822-6230 EXT: 695. Shipping a new kit will take about 3-5 business days.

If you do not receive a replacement kit in time for your appointment, you will need to reschedule by contacting Portamedic directly at: (516) 822-6230 EXT: 695.

Because this collection is part of an ongoing research investigation, individual test results will not be provided to participants.

If you are injured or get sick because of being in this study and the phlebotomist is still there, please let them know and call your doctor immediately. Your doctor will provide guidance on where you should receive medical care. If you think you are having a medical emergency, call 911 immediately.

Due to the nature and timing of the colonoscopy prep, you cannot schedule your blood draw appointment for the same day you are doing your prep. The blood draw appointment should be completed at least two days before you begin your prep.

Please call your doctor to ask if you should have a screening colonoscopy and if yes, if they can set up a referral for a colonoscopy. You will then need to schedule a colonoscopy with that provider.

Please call (224) 478-1401 to notify the study team of any changes to your colonoscopy, including scheduled date, cancellation, or change in provider. They can be reached M-F, 8:00 AM - 8:00 PM CT and Saturday 10:00 AM - 5:00 PM CT.  

You will receive your colonoscopy results directly from your doctor’s office, just as you normally would.

Please call your doctor’s office with any questions regarding your colonoscopy results.

Please reach out to our study team at (224) 478-1401. They can be reached M-F, 8:00 AM - 8:00 PM CT and Saturday 10:00 AM - 5:00 PM CT.  

Under the Affordable Care Act, insurance companies are mandated to cover specific screening tests. Fortunately, colonoscopies for individuals over the age of 50 with average risk fall under this coverage. These screening tests are intended to be accessible with no out-of-pocket costs, meaning your deductible should not be applicable. You might want to verify your coverage with your insurance company before enrolling in this study to ensure comprehensive protection.

No, the study will not reimburse you for the cost or the copay for your colonoscopy. However, we hope earning up to $325-$475 in compensation will help to offset any fees incurred during your study participation.

Colon cancer screenings for individuals without high-risk factors, such as a family history or polyps, are typically recommended every 10 years, beginning no later than age 50. However, a significant independent task force recently suggested that adults should begin screenings at 45 years old. If you fall within the 45 and 50 age range, consult your doctor and your insurance provider to determine what coverage is available to you. Insurance companies frequently align their coverage with recommendations from the task force, and colorectal cancer screenings for individuals aged 45 to 75 are generally mandated by law in most private insurance plans, with no co-pay required for patients.

Please call (224) 478-1401 to notify the study team of your decision to no longer participate in the study. You can go ahead and dispose of the unused kit. We will take you off the enrollment list as well so that you don't get further communications.

You can throw your kit in the trash.

Natera is a global leader in cell-free DNA testing, dedicated to oncology, women’s health, and organ health. Natera aims to make personalized genetic testing and diagnostics part of the standard of care to protect health and inform earlier, more targeted interventions that help lead to longer, healthier lives.